Child-centred approach, every child receives support they need
We are committed to fostering an inclusive and respectful environment where every child feels safe and valued.
Personalised Care
Each child has a tailored care plan to support their emotional, educational, & personal development goals.
Safeguarding & Protection
The safety & well-being of our children are our highest priorities, with strict policies & staff training in place.
Positive Reinforcement
We foster an encouraging and supportive environment where children can build confidence and resilience.
Safeguarding
The safety of every child in our care is paramount. Our safeguarding measures include:
Regular staff training in child protection.
Regular staff background checks
Clear procedures for reporting and addressing concerns.
A culture of openness where children feel safe to express themselves.
Close collaboration with local authorities and safeguarding agencies.
Bullying & Discrimination
We are committed to fostering an inclusive and respectful environment where every child feels safe and valued. Our anti-bullying policies include:
Zero tolerance for bullying or discrimination.
Clear procedures for addressing and preventing incidents.
Support for children who experience bullying.
Respect and understanding among residents and staff.
Open communication channels to encourage discussions.
Cultural, Linguistic & Religious Needs
Lumen Home has an Anti-Discriminatory policy, procedure and online training which ensures all practice is underpinned by awareness, challenge and reporting systems. The training will allow the staff to educate the children on respecting one another’s individuality. We will celebrate differences and ensure that any discrimination is addressed immediately with children, visitors and or staff as appropriate.
Training makes clear to all team members their responsibility to challenge and report discriminatory practice and behaviours. Where necessary such practice is addressed with those concerned through supervision, or in more serious cases through the disciplinary procedures. As a safeguarding measure children have the opportunity to share anything they have seen, heard or experienced through a range of routes including one-to-one and group meetings, talking to any member of the team and through the responsible individual and Regulation 44 visits.
We work with the children to understand their own rights and responsibilities. We do this through keyworking, house meetings and with information contained within the children’s guide. We continue to review this with the children to ensure that they know what their rights are and how this relates to them on a day to day basis. We will ensure that our information is formatted to meet individual communication needs.
Health & Medical Care
We work closely with healthcare professionals to ensure each child receives:
Regular health check-ups and medical care.
Access to mental health support and counselling services.
Encouragement to maintain a healthy lifestyle through balanced nutrition and exercise.
Education & Learning Support
Education is a key part of our care approach. The power of education can change lives. We support each child's academic progress by:
Ensuring school attendance and engagement.
Providing tutoring and homework support.
Encouraging personal development through vocational training and life skills programs.
Enjoyment & Activities
Every child deserves to enjoy their childhood. Our fun and engaging activity program includes:
Sports and outdoor adventures.
Creative arts and music programs.
Community involvement and volunteering opportunities.
Fun outings and special events.
